Politique d’expédition

Shipping Policy – Wild & Well

Effective as of September 17, 2025

At Wild & Well, we are committed to processing and shipping your orders with care and efficiency.
This policy explains our shipping process, estimated delivery times, and important information regarding international orders.

Shipping Areas

We ship worldwide.
Delivery times and shipping costs may vary depending on the destination and shipping provider.

Certain regions may be temporarily unavailable due to local restrictions or exceptional circumstances such as strikes, health crises, or conflicts.

Processing and Shipping Times

All orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive a confirmation email containing a tracking number to follow your package.

Estimated delivery times:

  • Europe: 5 to 15 business days

  • Rest of the world: 7 to 20 business days

These timeframes are estimates and may vary due to postal service delays, weather conditions, or customs procedures.

Customs Duties and Taxes

Depending on the laws in your country, customs duties, taxes, or import fees may apply upon delivery.
These charges are the customer’s responsibility and are not included in the product price or the shipping fees displayed on our website.

We recommend checking your country’s import regulations before placing an order.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number.
You can then track the progress of your shipment in real time.

Shipping Address

Please ensure that the address provided at checkout is complete and accurate.
Wild & Well cannot be held responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delays Beyond Our Control

In some cases, delivery may be delayed due to circumstances beyond our control, such as:

  • customs inspections or delays,

  • strikes,

  • logistical disruptions,

  • extreme weather conditions.

If this happens, we will do our best to minimize the impact and keep you informed.

Contact

If you have any questions about your order or delivery, please contact us at: contact@wildwell.shop